Staff Photos and the Initials Placeholder

Upload, pick from library, or let a placeholder cover for now

The two ways to set a staff photo, and what shows when there is not one yet.
Staff 1 min read Updated September 2026

Setting a photo

  1. On a staff member is edit page, find the Photo field.
  2. Either Choose from Media Library (reuse a photo already uploaded elsewhere on your site) or upload a brand new file directly -- JPG, PNG, or WEBP, up to 25MB.
  3. If you do both in the same save, the direct upload wins.

No photo yet

Leave the field blank and Your Shop Space shows a neat placeholder with that person is initials instead of a broken image -- a real fallback, not an error state, so a staff page never looks unfinished while you are still collecting photos.

Removing a photo

Click Remove Photo to clear it. If the photo came from your Media Library, this only unlinks it from this staff member -- the file itself stays in your library for reuse elsewhere.