Getting Help When You are Stuck

Click Help at the top right of any admin page to open this Learning Center in a new tab. Articles are grouped by topic in the left sidebar, and each one ends with a link to the next article in its section, so you can read straight through a whole topic in order.

On paid plans, a small chat bubble sits in the bottom right corner of every admin page. Click it to ask a plain-English question -- it is an automated assistant, not a live person, and it says so plainly the first time you open it each visit. It answers using this same Learning Center content, so the better this content is, the better its answers are.

• It can explain how to do something -- it cannot make the change for you.
• It never asks for or has access to any customer or member information.
• Questions are limited to a set number per day, shown at the top of the chat panel, to keep the tool available for everyone.
• If it does not have an answer, it says so and points you to email support instead of guessing.

Separately from both of these, the search box at the top of every admin page (press / to jump to it) searches the admin tools themselves -- type a tool is name or what you are trying to do, and it lists matching destinations to jump straight to.